Shipping policy

AKO is Orders are typically prepared and shipped within 3–10 business days. Because every item is made manually, please allow time for this process.

If your product is ready sooner, I’ll be more than happy to dispatch it straight away.

This store ships directly from New Zealand. Shipping rates are automatically calculated at checkout based on your delivery address.

For customers outside New Zealand: please note that each country has its own customs and import policies. It is the buyer’s responsibility to check local requirements before ordering. Your local carrier or customs website can provide guidance on this.

I am not responsible for delays caused by customs or postal services. If customs charges apply, your local shipping carrier will contact you with instructions for payment.